The Solution
Ben Jacobs was seconded as Programme Lead to manage and grow Client’s delivery capacity. Working within a consortium model, he led on:
Recruitment & Training:
Onboarded over 6,000 mentors
Delivered 2,000+ ILM-certified training completions (Levels 3, 5 and 7)
Digital & Operational Transformation:
Designed and implemented a full digital infrastructure
Oversaw data integration and reporting using Power BI & Excel
Transitioned the organisation from local delivery to scalable, national reach
Stakeholder Engagement:
Built partnerships with FSB, IoD, Chambers of Commerce and others
Managed senior relationships with ministers, civil servants, and national education bodies
Governance & Reporting:
Set up performance tracking, KPIs, and contract compliance
Navigated a multi-agency matrix environment with clear communication and delivery frameworks
Lessons Learned
Agile leadership combined with structured governance enables rapid and sustainable growth
Public sector projects require both delivery precision and political dexterity
Investing in digital tooling early unlocks operational scale
🗣️ What the Client Said
“The delivery of the programme exceeded all expectations. Ben’s leadership, strategic thinking, and ability to manage scale under pressure were instrumental in establishing us as a national leader in mentoring.”
- Company Director